Services Provided
Terra Cloud comprises of Hybrid Data Centre in Singapore and Cloud partners such as AWS, Azure and Google. Our company provides managed services to support all your business IT needs from multi-platform communications, conference, security, business operations using cloud technology covering both remote assistance and onsite support.
Our team of dedicated cloud experts exercise cloud-smart strategy; evaluate, plan, integrate and configure the cloud design that best fit your business processes along with the right cloud architecture platform that comply with your industry standards.
We are close working partner with the main Cloud Service Providers (CSP) as each CSP has different framework depending on user’s business, technical, security level, budget, operations requirements, and governance
Our commitment to clients along with impeccable service quality, professional ethics and the right CSP enable us to develop seamless and cost-effective business software applications successfully.
Voice Intelligence
Traditional ASR System
1. Customer Service Enhancement: Boost customer service system with IVR (interactive voice response) and agent conversation to your call centre. Perform analytics on conversation data to gain more insights into the calls and customers
2. Transcribe Multimedia Content: Improve your audience reach and experience with text on your audio and video content